g89 Privacy Policy

1 Introduction

G89 is a trusted online gaming platform serving Bangladesh and multiple regions worldwide. When you use g89, certain personal information is shared with us. This Privacy Policy clearly outlines how that information is collected, stored, used, and protected. By using g89's services, you agree to this Privacy Policy.

We believe every user's data belongs to them. That is why g89 is committed to protecting your privacy at all times, and your information will never be misused under any circumstances.

2 What Information We Collect

The following types of information may be collected when you register and use the g89 platform:

Type of Information	Example	Reason for Collection
Contact Information	Name, email address, phone number	Account Creation & Communication
Identity Verification (KYC)	National ID, passport	Age & Identity Verification
Financial Information	Payment methods, transaction history	Deposit & Withdrawal Process
Device & Technical Information	IP address, browser, device model	Security & Fraud Prevention
Gaming Activity	Betting history, play time	Service Improvement & Responsible Gaming
Cookies & Tracking	Session cookies, preference settings	User Experience Improvement

3 How We Collect Information

G89 collects information in the following ways:

• Directly from you: Via registration forms, KYC submissions, support contacts, or profile updates.
• Automatically: When you use the platform, device information, log data, and cookies are collected automatically.
• Via Third Parties: Limited information may be received from payment providers or identity verification services.

4 Purpose of Data Use

Collected data is used solely for the following purposes:

• Account creation, management, and verification.
• Deposit, withdrawal, and payment processing.
• Customer service and support.
• Detecting and preventing fraud.
• Fulfilling legal obligations (e.g., KYC, AML).
• Improving platform services and user experience.
• Informing you about relevant promotions and offers (with your consent).
• Responsible Gaming monitoring and protection.

5 Data Sharing & Disclosure

G89 does not generally share your personal data with third parties. However, sharing may occur in the following limited circumstances:

• Payment Providers: Necessary data is shared with payment partners such as Mobile Banking, Nagad, or Rocket to process transactions.
• Legal Authorities: Providing information in response to a court order or government directive is a legal obligation.
• KYC Partner: Limited data may be shared with licensed verification services for identity verification purposes.
• Group Companies: g89 affiliate companies that operate under the same Privacy Policy.

Before sharing data with third parties, their security standards are verified, and only the minimum necessary information is shared.

6 Cookie Policy

G89 uses cookies on its website and app. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: For analyzing and improving platform usage.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working correctly.

7 Data Storage & Security

G89 uses industry-standard security measures to protect your data:

• All data is transmitted via SSL/TLS encryption.
• Stored data is protected with AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Restricted staff access — only authorized personnel can access your data.
• Data is retained for a defined period and securely deleted once it is no longer needed.

Certain data (such as transaction records) must be retained for a specified number of years to meet legal obligations. Any other data is deleted once it is no longer needed.

8 Your Rights

Under g89's Privacy Policy, you have the following rights:

To exercise any of these rights, please contact the g89 support team. We will do our best to respond to your request within 30 days. Please note that certain data may not be deletable due to legal obligations.

9 Protection of Minors' Data

G89 is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we are made aware that a minor's data has been collected, that data will be deleted immediately and the associated account will be closed.

10 International Data Transfers

As an international platform, g89 may process or store your data on servers located in different countries. In all such cases, we ensure that data transfers comply with international data protection standards and that your information remains secure.

11 Privacy Policy Updates

G89 reserves the right to update this Privacy Policy. Any significant changes will be notified on the platform, and the revision date at the top of this page will be updated accordingly. We recommend reviewing this page regularly.

12 Contact

For any questions or requests regarding this Privacy Policy, please reach out to our support team. We are always here to help.