g89 Terms and Conditions

1 Introduction & General Provisions

G89 (hereinafter referred to as the "Platform" or "we") is an online gaming platform offering Live Casino, Sports Betting, slots, and other entertainment gaming services to users in Bangladesh and beyond. These Terms and Conditions constitute a legally binding agreement between g89 and its users.

G89's Terms and Conditions may be updated at any time. We will notify users via a platform notification if changes are made. Continued use of the Platform after any update will be considered acceptance of the revised terms.

2 Eligibility & Account Registration

To register and use the g89 Platform, you must meet the following requirements:

• You must be at least 18 years of age.
• Only one account may be opened in your own name.
• All information provided at the time of registration must be accurate and truthful.
• Residents of countries where online gaming is prohibited by law are not permitted to use g89.
• Any changes to account details must be updated immediately.

G89 may request KYC documents for identity verification at any time. Withdrawals and other features may be restricted until verification is complete. g89 reserves the right to close any account found to have been registered with false information.

3 Account Security & Password

You are fully responsible for the security of your account. Never share your login credentials (username and password) with anyone. If you suspect unauthorized access to your account, contact g89 Support immediately.

G89 will never ask for your password via email or chat. Any message requesting your password should be treated as fraudulent — stay alert.

4 Deposits & Payments

Several deposit methods are available on g89, including Mobile Banking, Nagad, Rocket, and other accepted payment methods. Please keep the following in mind when making a deposit:

• Only payment accounts registered in your own name may be used for deposits.
• Using a third-party payment account may result in the deposit being reversed and your account being suspended.
• A minimum deposit amount applies and is kept updated on the promotions page.
• Deposits are usually credited instantly; if there is a delay, please contact support.

5 Withdrawal & Payout Policy

Your account must be fully verified (KYC completed) before submitting a withdrawal request. g89's withdrawal policy:

• Withdrawal requests are typically processed within 24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• G89 reserves the right to delay or suspend withdrawals in cases of suspicious activity.
• Wagering requirements must be met before withdrawing from your bonus balance.

6 Bonus & Promotional Offers

G89 regularly offers a variety of bonuses and promotional offers. The following terms apply to claiming and using bonuses:

• Each bonus offer has its own wagering requirements, which are clearly stated on the offer page.
• The same bonus cannot be claimed more than once or across multiple accounts.
• Bonus balance cannot be withdrawn directly; once wagering is complete, it converts to real money.
• G89 reserves the right to modify or cancel any bonus offer at any time.
• Violating bonus terms may result in the bonus and any associated winnings being voided.

7 Fair Use & Prohibited Activities

The following activities are strictly prohibited on the g89 Platform:

• Opening multiple accounts or using another person's identity.
• Abusing the bonus system or engaging in bonus arbitrage.
• Hacking, using bots, or deploying automated systems on the gaming software.
• Using the Platform for money laundering or illegal financing.
• Fraudulent conduct or collusion with other users.

Any breach of these prohibitions will result in immediate account suspension or permanent closure, and any associated winnings will be voided. Legal action may also be taken where applicable.

8 Responsible Gaming

Responsible gaming is a top priority at g89. We believe gaming should be enjoyed purely for entertainment. If you feel that gaming is having a negative impact on your life, our support team is always here to help.

The following responsible gaming tools are available on g89:

• Option to set daily, weekly, and monthly deposit limits.
• Option to set session time limits.
• Account cooling-off or self-exclusion for a set period of time.
• Option to permanently close your account if needed.

9 Intellectual Property & Copyright

All content on the g89 Platform — including logos, designs, software, text, and game content — is the intellectual property of g89 or its licensors. Copying, distributing, or using any content for commercial purposes without prior authorization is strictly prohibited.

10 Liability Limitations

G89 accepts no financial liability for gaming outcomes. g89's liability for any loss, damage, or inconvenience arising from use of the Platform is limited. g89 is also not responsible for issues caused by technical failures or third-party service disruptions.

11 Account Closure & Service Suspension

G89 may suspend or close an account under the following circumstances:

• Violation of the Terms and Conditions.
• If fraudulent or suspicious activity is detected.
• If KYC verification has not been completed.
• If the account has been inactive for an extended period.
• At the user's own request.

If you wish to close your account, please contact our support team. You will be given the opportunity to withdraw your verified balance before closure, unless the account is being closed due to fraud.

12 Dispute Resolution

For any disputes or complaints, please contact the g89 support team in the first instance. We aim to review all complaints within 72 hours. g89's decision in resolving disputes will be considered final, unless a different ruling is reached through legal proceedings.